We will endeavour to ship items to you as quickly and safely as we can.
What is the turn around time to delivery?
If you provide a due date we work to deliver by that date, and we welcome urgent orders. Our general turnaround is two to four business days depending on the size of, and engraving required for, the order. If at times courier delays occur, we will track and trace your order and strive to resolve any issues with the courier company as quickly as possible.
How much does shipping cost?
Shipping is set at a standard rate of $10.00 per order and $15.00 for rural delivery in New Zealand. For Australia and Oceania our shipping is set at $20.00 per order.
Where can I ship to?
We ship to anywhere in New Zealand, Australia and the Pacific Islands. We cannot ship to a P.O. BOX, we require a street address for delivery. Deliveries are not made on weekends.
Can I pick my order up?
We allow for pick-ups at the central Auckland TrophyCentre, Manukau or North Shore during business hours, in which case no shipping will be charged. Pick-ups can also be done at central Auckland and Manukau on Saturday mornings.